Here at Paprika Gifts you have two options when it comes to delivery, as outlined below:

If you choose standard delivery we aim to dispatch your order within one business day of receiving it. We currently only deliver to customers within the UK.

• Delivery Option: UK Standard

• How Long It Takes: 3-5 Days after dispatch

If you choose click and collect we will contact you (via email) within 1 working day of you placing your order to organise a time and day for you to collect your order from our Chippenham store.

Thank you for shopping with us at Paprika Gifts. We hope you love your purchase, but just in case you want to return it, you can complete the returns form that was included with your order and enclose it with the items and post back to:

Paprika Gifts Online
8d Chelsea Road
Bath
BA1 3DU

If you have any questions regarding our return policy, please see below for further details:

Returning an item to the website that has been purchased on the website

To qualify for a refund or return, all full price items must be returned within 14 working days of you receiving your goods.

• Sale items can be refunded or exchanged within 7 working days of you receiving your goods.
• For hygiene reasons earrings, pierced jewellery, cosmetics and hair accessories purchased online must be returned to the website in the original packaging supplied to qualify for a refund or exchange.
• Please ensure all items are packaged securely and sufficiently to withstand delivery. Failure to do so may result in us here at Paprika Gifts being unable to refund you.
• We are happy to refund you what you paid for your order but unfortunately cannot refund the delivery charge, unless your order was cancelled under the UK Distance Selling Regulations, or the entire order was faulty or incorrect. This does not affect your statutory rights.
• We recommend that you use insured registered delivery and keep the receipt. We cannot accept liability for goods lost or damaged in transit.
• All items must be returned with a valid invoice and a completed returns form, which you will find on the reverse of your invoice.

In addition to our website returns policy, under the distance selling regulations, EU customers have 7 working days to cancel their purchase.